Posts Tagged ‘Welsh translation service for driving test booking’

Interpreting service launched for Welsh-speakers booking driving test

Wednesday, August 10th, 2011

Plans to offer Welsh learner drivers with personal interpreters to help them book a driving test in their native language have been met with criticism.

Translation firm thebigword has been hired by The Driving Standard Agency (DSA) to allow Welsh speakers to arrange their test in their own tongue following the announcement that the DSA’s Cardiff office is to shut down.

Shadow Wales Office Minister Owen Smith has criticised the move: “Instead of letting the old system continue under which a Welsh-speaking official spoke to the customer over the phone from Cardiff, the DSA has decided to award a contract to thebigword under which they provide an interpreter to deal with enquiries from the public.” (more…)